SeniorCare Complete Member Services
2012 SeniorCare Complete Member Materials
Health Promotions Vouchers
Note: PDF format requires Adobe Reader® software. If you don't have it, download it for free here.
- Request additional copies of member materials
- Answer questions related to your covered benefits
- Understand your prescription drug coverage
- Change primary care providers
- Order a replacement Membership ID card
- File a grievance or appeal
Member Services: 1-866-567-7242 or TTY: 7-1-1
SeniorCare Complete Member Services is available to answer questions 8:00am to 8:00pm, seven days a week.
Call Member Services if you need an interpreter. You may also call the patient representative at your primary care clinic.
Not an SeniorCare Complete Member Yet?
To learn more about SeniorCare Complete, or to get help with your enrollment questions, you may call SCHA and speak to an enrollment agent.
Call: 1-866-567-7242 (toll free)
TTY for the hearing impaired: 7-1-1 (toll free)
Hours: 8:00am–8:00pm, seven days a week