SeniorCare Complete is a Minnesota Senior Health Options (MSHO) program. SeniorCare Complete is designed to help seniors access the health care, medications, and support services they need. To be eligible for SeniorCare Complete, one must:
SeniorCare Complete provides Medicare Part A (hospital), Part B (medical), Part D (prescription drug), and Medical Assistance coverage.
Some plan members may be paying a premium for Medicare Part A and/or Medicare Part B, although many members do not pay these premiums due to Medical Assistance eligibility. If you are paying for your Medicare Part B, you must continue to pay your Medicare Part B premium to stay a member of our plan.
There is no premium and no deductible for SeniorCare Complete, and no additional costs to join.
Did you know that annual screening for Human Immunodeficiency Virus (HIV) is a covered benefit for South Country members? Call Member Services toll free at 1-866-567-7242 / TTY 7-1-1 for specific benefit information. If you are at risk, be safe! Get Tested!
There are many more benefits to being a SeniorCare Complete member, and the best part is, there is no extra cost to you! See How to Enroll for more information. Or, if you wish to speak with someone about your enrollment questions, please call us toll free at 1-866-567-7242 (or 711 for the Hearing Impaired), 8:00am-8:00pm, seven days a week. We are happy to help!
You may end your membership in our plan at any time. Ending your membership in our plan may be voluntary (your own choice) or involuntary (not your own choice). Please refer to Chapter 10 of the 2011 Certificate of Coverage (see under Member Materials in the right column of this page) for more information.
All health plans in the Medicare program agree to stay with the program for a full year at a time. Each year the plans decide whether to continue for another year. Even if a Medicare health plan leaves the program, you will not lose Medicare coverage. If a plan decides not to continue, it must send you a letter at least 90 days before your coverage will end. The letter will explain your options for health care coverage in your area and give you information about your rights to other Medicare coverage. You can choose another health plan if one is available.