Medical Assistance (PMAP)

The Prepaid Medical Assistance Program (PMAP) is health care coverage for families and children that live in Brown, Dodge, Freeborn, Goodhue, Kanabec, Morrison, Todd, Sibley, Steele, Wabasha, Wadena, and Waseca Counties (see map). Medical Assistance eligibility is determined by a financial worker in your county.

Member Services

Member Services is available to answer questions Monday through Friday, 8:00am to 8:00pm. They can help you:

• Request additional copies of member materials
• Answer questions related to your covered benefits
• Understand your prescription drug coverage
• Change primary care providers
• Order a replacement Membership ID card
• File a grievance or appeal

Member Services: 1-866-567-7242 or TTY: 7-1-1

If you need an interpreter, call the patient representative at your primary care clinic.

Ask Mayo Clinic: 24-Hour Nurse Advice Line

All SCHA members may use the Ask Mayo Clinic Nurse Advice line. Call and speak to a knowledgeable and friendly nurse anytime you have questions about a non-emergency health condition. The nurse can help you decide what you should do, and whether or not you need to go to a doctor. The Ask Mayo Clinic Nurse Advice line is open 24 hours a day, 365 days a year, and is absolutely private. Call toll-free:

Ask Mayo Clinic 24-Hour Nurse Advice line: 1-800-504-3451
TTY: 7-1-1

Last Updated: 9-9-11
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South Country Health Alliance is a Coordinated Care plan with a Medicare Advantage
contract and a contract with the Minnesota Medical Assistance program.