MinnesotaCare

SCHA MinnesotaCare is for persons age birth to 64 who live in our 12-county service area (see map).

Member Services

Member Services is available to answer questions Monday through Friday, 8:00am to 8:00pm. They can help you:

• Request additional copies of member materials
• Answer questions related to your covered benefits
• Understand your prescription drug coverage
• Change primary care providers
• Order a replacement Membership ID card
• File a grievance or appeal

Member Services: 1-866-567-7242 or TTY: 7-1-1

Note: If you need an interpreter, call the patient representative at your primary care clinic.

Ask Mayo Clinic: 24-Hour Nurse Advice Line

All SCHA members may use the Ask Mayo Clinic Nurse Advice line. Call and speak to a knowledgeable and friendly nurse anytime you have questions about a non-emergency health condition. The nurse can help you decide what you should do, and whether or not you need to go to a doctor. The Ask Mayo Clinic Nurse Advice line is open 24 hours a day, 365 days a year, and is absolutely private. Call toll-free:

Ask Mayo Clinic 24-Hour Nurse Advice line: 1-800-504-3451
TTY: 7-1-1

Last Updated: 6-14-11
1901
Terms of Use | Privacy Policy

South Country Health Alliance is a Coordinated Care plan with a Medicare Advantage
contract and a contract with the Minnesota Medical Assistance program.