
Report It is our contracted, independent third-party hotline service that you may use anytime you are uncomfortable communicating a concern about SCHA in person. Report It is available 24 hours a day, 7 days a week for you to submit an anonymous report either online or over the phone.
Report It is meant to be used by employees of SCHA as well as county workers and health care providers. Report It is NOT intended for members to submit complaints. Members who have concerns should refer to their Evidence of Coverage or Certificate of Coverage for guidelines on submitting concerns and grievances. Members may also call Member Services for personal assistance.