AbilityCare Member Services

Member Services is available to help you with a wide variety of information, and can help you:

• Request additional copies of member materials
• Answer questions related to your covered benefits
• Understand your prescription drug coverage
• Change primary care providers
• Order a replacement Membership ID card
• File a grievance or appeal

Member Services: 1-866-567-7242 or TTY: 7-1-1

AbilityCare Member Services is available to answer questions 8:00am to 8:00pm, seven days a week.

Call Member Services if you need an interpreter. You may also call the patient representative at your primary care clinic.

Not an AbilityCare Member Yet?

To learn more about AbilityCare and to get help with your enrollment questions, call SCHA and ask to speak with an enrollment agent.

Call: 1-866-567-7242 (toll free)

For the hearing impaired: 7-1-1 (TTY)

Hours: 8:00am–8:00pm, seven days a week

Last Updated: 6-14-11

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South Country Health Alliance is a Coordinated Care plan with a Medicare Advantage
contract and a contract with the Minnesota Medical Assistance program.