Medical Assistance (PMAP)
2013 PMAP Member Materials
Health Promotions Vouchers
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Call Member Services
Toll free: 1-866-567-7242
or 711 (hearing impaired)
The Prepaid Medical Assistance Program (PMAP) is health care coverage for families and children that live in
Brown, Dodge, Goodhue, Kanabec, Morrison, Todd, Sibley, Steele, Wabasha, Wadena, and Waseca Counties
Medical Assistance eligibility is determined by a financial worker in your county.
Member Services is available to answer questions Monday through Friday, 8 a.m. to 8 p.m. They can help you:
- Request additional copies of member materials
- Answer questions related to your covered benefits
- Understand your prescription drug coverage
- Change primary care providers
- Order a replacement Membership ID card
- File a grievance or appeal
Member Services: 1-866-567-7242 or TTY: 711
If you need an interpreter, call the patient representative at your primary care clinic.
Ask Mayo Clinic: 24-Hour Nurse Helpline
All SCHA members may use the Ask Mayo Clinic nurse helpline. Call and speak to a knowledgeable and friendly
nurse anytime you have questions about a non-emergency health condition. The nurse can help you decide what you
should do, and whether or not you need to go to a doctor. The Ask Mayo Clinic nurse helpline is open 24 hours
a day, 365 days a year, and is absolutely private.
Call toll free: 1-800-504-3451 or TTY: 711.