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Medical Assistance (PMAP)

Health Promotions Vouchers

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Call Member Services

Toll free: 1-866-567-7242
or 711 (hearing impaired)

Father With Son

The Prepaid Medical Assistance Program (PMAP) is health care coverage for children and families, pregnant women, adults without children, seniors, and people who have a disability. To be eligible, you must live in Brown, Dodge, Goodhue, Kanabec, Morrison, Todd, Sibley, Steele, Wabasha, Wadena, and Waseca Counties (see map). Medical Assistance eligibility is determined by a financial worker in your county.

Member Services

Member Services is available to answer questions Monday through Friday, 8 a.m. to 8 p.m. They can help you:

  • Request additional copies of member materials
  • Answer questions related to your covered benefits
  • Understand your prescription drug coverage
  • Change primary care providers
  • Order a replacement Membership ID card
  • File a grievance or appeal
Member Services: 1-866-567-7242 or TTY: 711

If you need an interpreter, call the patient representative at your primary care clinic.

Ask Mayo Clinic: 24-Hour Nurse Helpline

All SCHA members may use the Ask Mayo Clinic nurse helpline. Call and speak to a knowledgeable and friendly nurse anytime you have questions about a non-emergency health condition. The nurse can help you decide what you should do, and whether or not you need to go to a doctor. The Ask Mayo Clinic nurse helpline is open 24 hours a day, 365 days a year, and is absolutely private. Call toll free: 1-800-504-3451 or TTY: 711.