Minnesota Senior Care Plus
2016 MSC+ Member Materials
Health Promotions Vouchers
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Call Member Services
Toll free: 1-866-567-7242
or 711 (hearing impaired)
Minnesota Senior Care Plus (MSC+) is a program offered to those in our 12-county service area
who are 65 years of age or older and are eligible for Medical Assistance. The MSC+ program includes all your
regular Medical Assistance benefits, as well as Elderly Waiver services (if eligible). MSC+ eligibility is determined by a financial worker in your county.
Minnesota Senior Care Plus Member Services
Member Services is available to answer questions Monday through Friday, 8 a.m. to 8 p.m. They can help you:
- Request additional copies of member materials
- Answer questions related to your covered benefits
- Understand your prescription drug coverage
- Change primary care providers
- Order a replacement Membership ID card
- File a grievance or appeal
Member Services: 1-866-567-7242 or TTY: 711
Call Member Services if you need an interpreter. You may also call the patient representative at your
primary care clinic.
Ask Mayo Clinic: 24-Hour Nurse Helpline
All SCHA members may use the Ask Mayo Clinic nurse helpline. Call and speak to a knowledgeable and friendly
nurse anytime you have questions about a non-emergency health condition. The nurse can help you decide what you
should do, and whether or not you need to go to a doctor. The Ask Mayo Clinic nurse helpline is open 24 hours
a day, 365 days a year, and is absolutely private.
Call toll free: 1-800-504-3451 or TTY: 711.