Minnesota Senior Care Plus
2014 MSC+ Member Materials
Health Promotions Vouchers
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Call Member Services
Toll free: 1-866-567-7242
or 711 (hearing impaired)
Minnesota Senior Care Plus (MSC+) is a program offered to those in our 12-county service area
who are 65 years of age or older and are eligible for Medical Assistance. The MSC+ program includes all your
regular Medical Assistance benefits, as well as Elderly Waiver services (if eligible).
Minnesota Senior Care Plus Member Services
Member Services is available to answer questions Monday through Friday, 8 a.m. to 8 p.m. They can help you:
- Request additional copies of member materials
- Answer questions related to your covered benefits
- Understand your prescription drug coverage
- Change primary care providers
- Order a replacement Membership ID card
- File a grievance or appeal
Member Services: 1-866-567-7242 or TTY: 711
Call Member Services if you need an interpreter. You may also call the patient representative at your
primary care clinic.
Ask Mayo Clinic: 24-Hour Nurse Helpline
All SCHA members may use the Ask Mayo Clinic nurse helpline. Call and speak to a knowledgeable and friendly
nurse anytime you have questions about a non-emergency health condition. The nurse can help you decide what you
should do, and whether or not you need to go to a doctor. The Ask Mayo Clinic nurse helpline is open 24 hours
a day, 365 days a year, and is absolutely private.
Call toll free: 1-800-504-3451 or TTY: 711.